Nathan Zeldes

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Information Overload Research Group

An exuberant track record of prior real-world results

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Solving Information Overload

  • Developed a number of organizational behavior change programs to reduce email overload, which have been deployed with good results across Intel and in a number of other major companies.
  • Led pilot evaluations in Intel of "No Email Friday" and "Quiet Time".
  • Developed the "Email Effectiveness Coach", a real time software tool that helps users achieve productive mailing behavior, and the "Email Wizard", a web-based best practices training application. Both were put to good use in Intel and in other companies.
  • Founder and President of the "Information Overload Research Group", an international Industry/Academia non-profit interest group working on Information Overload solution R&D.
  • Published a seminal paper on the impact of Information Overload.
  • Advised numerous companies worldwide on how to apply solutions, including a number of Fortune 500 corporations.

Technical Leadership Development

  • Drove creation of the "IT Technology Community" across Intel.
  • Developed and co-chaired Intel's first global professional IT conference.
  • Co-developed and coached a week-long "Leading through Technology"  workshop for IT engineers.
  • Created and managed the Engineering Training function in Intel's Jerusalem manufacturing plant.
  • Initiated and mentored the Learning Center of the Intel Jerusalem campus.
  • Advised Intel groups in Israel and worldwide on the design of programs for career development and mentoring for Individual Contributors.
  • Coached and mentored numerous individual engineers seeking career advice.
  • Lectured on "Technical Leadership career path" to internal audiences and employee development workshops in Israel and worldwide.
  • Developed and delivered a "Global Skills" lecture to workshops on global culture.

Effective Virtual (Distributed) Team collaboration

  • Founded and led Intel's Virtual Collaboration Research Team (VCRT), a cross-organizational group of visionaries that identified future collaboration paradigms, defined best practices for effective meetings, and prototyped and patented innovative products for enhancing trust in global teams.
  • Created with the VCRT a web-based training program for Effective Virtual Team meetings, and deployed it across the corporation.
  • Defined a set of best practices and policies for optimal adoption of Instant Messaging in an enterprise, then developed and deployed the required behavior training program.
  • Ran pilot evaluations of a variety of innovative collaboration tools.
  • Consulted a number of large corporations about Collaboration technology.

Mobility and Work/Life Balance

  • Initiated, developed and drove adoption of the Telecommuting program that is now an integral part of HR practices across Intel Corporation.
  • Played a key role in the transformation of Intel from a Desktop-tethered workplace to a fully mobile Notebook-based environment.
  • Advised a number of companies in Israel, as well as the Israel Civil Service commission, on Telecommuting implementation.
  • Served on the "Distance Working" committee of the Israel telecommunications ministry.
  • Advised Intel product groups on future trends and opportunities in Mobility space.
  • Lectured widely on "Work Anywhere" in various external forums and conferences.

Internet and Web 2.0 adoption

  • Defined Intel's Internet policy, including the HR/Legal aspects of balanced personal use, thereby accelerating the company's adoption and harnessing of the Web's potential.
  • Drove Internet assimilation into Intel's Israel site, including the development of the site's Intranet presence and user training development and deployment.
  • Increased Internet literacy and employee trust by driving a program of Personal Web page creation, including development of page creation tools and diverse marketing actions.
  • Served on Intel Corporation's global Intranet advisory board.
  • Published extensively on the external Intel IT blog.
  • Advised various companies on web presence creation.
  • Taught a variety of Internet literacy classes at Intel and outside.

High-tech Startup incubation

  • Served as Intel sponsor of the HiTec business incubator in Jerusalem.
  • Evaluated startups for Intel's Business Development (VC) arm.
  • Mentored five startup companies over time.
  • Advised over 20 startups from Israel, Europe and America about their product design and business strategy.
  • Served as a member of the Customer Advisory Council of Microsoft's Innovation Greenhouse.

Teaching and Lecturing

  • Lectured on "The Internet’s impact on ethics and education requirements" to multiple internal and external audiences, notably high school educators.
  • Lectured on "Employee Development in an Online World" to internal and external groups of HR managers.
  • Taught a class on "Data mining on UseNet" at Intel in Israel and worldwide.
  • Developed and delivered a variety of lectures on the Microelectronics industry and related subjects to numerous audiences of educators, students and the community at large.
  • Developed and delivered a "Global Skills" lecture to internal global culture workshops.
  • Taught "New Employee Orientation" at Intel University on a regular basis for over 20 years, always using self-developed materials, to continued acclaim.

Education and Community Relations

  • Initiated and built Intel's Academic and Research relations program in Israel, including systems for academic research grants, student scholarships, and extended education for Intel employees.
  • Led a program for training Intel engineers to become volunteer assistant high school teachers.
  • Helped Intel community relations in the design of visitor centers, visitor presentations, events and exhibits, and created the "Century of Computing" exhibit displayed by Intel worldwide.
  • Led the creation of a computer lab at the Hebrew University's Belmonte center for high school students.
  • Defined and launched a program for drug abuse education in the schools, in cooperation with the relevant government agencies.
  • Advised colleges, schools and science museums on a variety of education subjects.
  • Represented Intel in the advisory committee of the High Technology college in Nazareth.
  • Led Intel's involvement in the Junior Achievement program, and taught in it personally.

Knowledge Management

  • Initiated and realized ITshareNet, a joint effort of eight companies and universities that allowed IT practitioners to upload and share complete solutions and research results, and to form collaborative groups with their peers.
  • Participated in the "Millennium Project", a collaboration between Intel and other large corporations to explore and cooperate on developing knowledge management strategies.
  • Advised Intel Israel centers on the preservation of knowledge in the face of employee reassignment.
  • Coached workgroups for "The learning organization" in the Jerusalem Intel manufacturing plant.
  • Developed and applied a formal "Knowledge Packet" methodology for sharing internal knowledge among companies.
  • Member, Israel KM Managers' Forum.

Innovative Training methods

  • Created and managed the Intel Israel site IT training function, serving over 5000 users.
  • Invented the "Email Effectiveness Coach", a Just-in-Time training tool integrated with the email client that helps users improve mailing behavior. Used at Intel and by other companies.
  • Developed the "Email Wizard", a lightweight web-based best practices training application. Used at Intel and by other companies.
  • Co-developed "WizGen", an application generator that permits rapid creation of Web based training wizard tools. This has been used at Intel and commercialized externally.
  • Developed a rapid flash-based training concept applied at Intel and elsewhere.
  • Developed a Personal Coaching paradigm enabling relatively unskilled personnel to deliver effective one on one IT Productivity training.

Alternative Office paradigms

  • Led the Intel Israel site "Office 2000+" team that examined new workplace paradigms.
  • Led definition and implementation of a meeting center and nomad worker hub in the Tel Aviv area.
  • Defined and implemented a "Virtual Office" solution for location-agnostic mobile employees.
  • Initiated and implemented development of a "Unified Inbox" solution for email-integrated faxing, in support of mobile workers.
  • Advised Intel groups worldwide on alternative office options and lessons.

Total Quality Management

  • Started up and managed the Intel Jerusalem plant's Q&R department, which was Intel's first in-plant QA setup and a model for future plants.
  • Introduced the Deming methodology, Baldrige prize requirements and ISO 9000 to Intel's Israel site.
  • Developed and deployed a comprehensive Statistical Process Control implementation in VLSI manufacturing plant..
  • Invented and deployed a Self-Audit system that was then copied across Intel corporation.
  • Implemented and facilitated the 7-step problem solving methodology across the Jerusalem plant.
  • Coached Intel Israel groups in Total Quality Management.
  • Coached Quality improvement teams ("Quality Circles").

Forensic Science

  • Served as lab officer and expert witness on tool marks & materials crime scene evidence.
  • Developed new technologies and methods for the application of Scanning Electron Microscopy and X-Ray Microanalysis to criminal evidence.
  • Brought up and managed a Scanning Electron Microscopy laboratory.
  • Developed and delivered a training program for Crime Scene Technicians nationwide.

So - if you've read this far, shouldn't we talk?


The fruit of three decades of driving change in diverse fields:

Solving Information Overload
Technical Leadership Development
Distributed Team collaboration
Mobility and Work/Life Balance
Internet and Web 2.0 adoption
High-tech Startup incubation
Teaching and Lecturing
Education and Community Relations
Knowledge Management
Innovative Training methods
Alternative Office paradigms
Total Quality Management
Forensic Science


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