Nathan Zeldes

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Resources YOU can use to overcome Information Overload

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My business focus is helping organizations solve info overload in the workplace; but I know there are millions of people out there who can use some immediate advice to improve how they cope with the flood of Email and other distractions. If you are one of them (OK, one of us), this page shares some insight and tools you can adopt yourself. Choose carefully - it's up to you to decide what works for you.

Proven personal strategies for dealing with Email Overload

  • Process email in preset time slots only. I can't overstress this one: checking one's email 24x7 is a big killer of productivity and peace of mind. A good arrangement is 1-2 slots daily, preferably at those times of the day when you are least creative.
    Q: OMG, what if someone needs to contact me urgently between slots?
    A: That's what telephones, IM, and SMS are for, remember?
  • Turn off incoming message alerts! Beeps, animated icons, "toast" alert pop-ups that tell you a new message has just arrived - turn them all off, so you can focus and think. Yes, on your mobile device too!
  • Don't use your Inbox as a To Do list. Never keep read messages in it just to remind you to do something - there are better task management tools for that. Move all read messages to folders (or the trashcan). A flooded Inbox can obscure important messages and is depressing to boot.
  • "Read every message only once". This continues the previous idea: once you open a message, process and move it immediately - respond to it, delete it, delegate it, file it in a folder, or put it in a "To do later" folder.
  • Be ruthless - this is your lifetime that's leaking away. You do need to scan email, it's an important work and social tool, but letting it hog too much of your time comes at the expense of other work and life actions that are far more rewarding and important. Be swift and ruthless...
    Q: What if I inadvertently miss an important message?
    A: If it's so important, they'll send it again, or call you, won't they? Better ask, what if you never have time to play with your children?

Online resources

Books

  • Bit Literacy by Mark Hurst (Amazon)
  • The Hamster Revolution by Mike Song, Vicki Halsey and Tim Burress
    (Amazon)
  • Getting Things Done by David Allen (Amazon)
    [not strictly about Email, but its thinking is the basis for many that are]
  • Distracted by Maggie Jackson (Amazon)

Have we missed anything?

      You are welcome to recommend additional resources for this page!


 
If you want to help stop Info Overload in your workplace, click here to see how we can help!

 

Software tools

The following innovative start-ups make tools you may find useful to help with your email management. Take a look!

 


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